We have received the following email from Verizon and encourage all residents affected by the lack of service to contact them pursuant to the email address below.
From Verizon Specialist Team
I wanted to take this time to send an email thanking you for being a valued Verizon Bulk Community. We truly appreciate your business, and strive to provide you with excellent customer service. My goal is to make your experience with our company trouble-free and satisfying.
This is a monthly email offering assistance with any issues you or your tenants may be having at this time. I’m including my contact information, and our main vec-customer care email address, in case you need to contact us. vec-customercare@one.verizon.com
We appreciate your business, and thank you for choosing Verizon. If you have any questions that you’d like to ask feel free to send me an email.